YourPoolHQ.com Shipping Policy
Shipping Rate Exceptions:
Additional shipping charges may be applied to special order or drop ship items. For exact shipping rates, add items to your cart and proceed to checkout.
YourPoolHQ.com only ships orders within the contiguous United States (Lower 48 States).
If you are shipping orders to Alaska, Hawaii, or Puerto Rico please email us at firstname.lastname@example.org with a list of the items you wish to purchase and your shipping address and we'll contact you with a shipping quote. Some chemicals may not be available outside the 48 contiguous states and Your Pool HQ cannot ship items exceeding 100 lbs. outside of the 48 contiguous states.
Average Delivery Time: 2-5 business days after you place the order for UPS, FedEx and USPS. 7 to 10 business days for LTL Freight shipments.
Warehouse Locations: Connecticut, Arizona, Ohio, Georgia, Massachusetts, Michigan, Illinios.
Typically we process the order the same day it was placed. Our order processing time is 1-2 days and delivery times are 2-5 business days (Monday-Friday).Orders received after 11:00am ET on Friday may not ship until Monday. We also at our discretion will ship direct from the Manufacture.
Covid 19 Shipping Update:
Many items are in short supply and may have delays. If you have any questions, please do not hesitate to call us @ 800-485-0264